Approach
We approach each client endeavor as a 'teaming' and collaborative relationship. We work as an
extension of your staff on an out-source basis. We focus on ensuring user and stakeholder needs are
met throughout the conception to implementation of organizational change, product development, or
automated business solution deployment.
Our Methodology
Our work methodology is simple and proven.
1. Assess, Research, Define
We approach each client endeavor as a 'teaming' and collaborative relationship. We work as an
extension of your staff on an out-source basis. We focus on ensuring user and stakeholder needs are
met throughout the conception to implementation of organizational change, product development, or
automated business solution deployment.
Our Methodology
Our work methodology is simple and proven.
1. Assess, Research, Define
- User needs and expectations, business requirements
- Who, What, Where, When, Why, How
- Stakeholder interviews, JAD sessions, etc.
- User requirements
- Mapping, modeling
- Training needs
- Product, processes
- User interaction with product, processes
- Mapping
- Documentation
- Editing
- Review cycles
- Managing project
- Product, processes
- User tasks, needs, end state
- Documentation
- Training - formal and informal
- Usability
- Roll-out support
- Learnings
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