Change Management Analysis and Documentation
Change Management includes "activities involved in (1) defining and instilling new values, attitudes,
norms, and behaviors within an organization that support new ways of doing work and overcome
resistance to change; (2) building consensus among customers and stakeholders on specific changes
designed to better meet their needs; and (3) planning, testing, and implementing all aspects of the
transition from one organizational structure or business process to another" (www.gao.gov/special.
pubs/bprag/bprgloss.htm).
K. Friedrichs Consulting can help your organization best adopt and manage change. We offer the
following services:
Change Management includes "activities involved in (1) defining and instilling new values, attitudes,
norms, and behaviors within an organization that support new ways of doing work and overcome
resistance to change; (2) building consensus among customers and stakeholders on specific changes
designed to better meet their needs; and (3) planning, testing, and implementing all aspects of the
transition from one organizational structure or business process to another" (www.gao.gov/special.
pubs/bprag/bprgloss.htm).
K. Friedrichs Consulting can help your organization best adopt and manage change. We offer the
following services:
- Change Impact Assessment and Documentation
- Organizational Change Plan Design and Deployment
- Training Design and Deployment Consulting
- Learning Resources Development
- Effectiveness Assessments Design and Development
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