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Medical Documentation Consulting

The K. Friedrichs Consulting team has years of experience within the health care industry from bedside
nursing, workflow analysis facilitation, training, go-live support, to performance improvement initiatives.
We work with our health care clients to devise and develop a variety of successful written solutions:

  • comprehensive training content for medical software implementations including targeted user
    (physicians, nurses, ancillary staff) materials and awareness information
  • tool kits containing best practices, literature review findings, and expert recommendations from
    area hospital council members (physicians, pharmacists, nurses) on patient safety issues (safe
    administration of high-risk IV medications, ICU sedation guidelines, PCA guidelines)
  • journal articles editing focused on health care best practices
  • applications for health care operational excellence (Malcolm Baldrige and ANCC Nursing
    Magnet) and new programs (accountable care organizations, Center for Medicare and Medicaid
    Innovation Center).

Expertise:
  • Participated in the compiling, analyzing, writing, and editing of California Awards for
    Performance Excellence (CAPE) ™ (state program) for Family Health Centers of San Diego
    (2011 Bronze winner - 1st application) and Malcolm Baldrige National Quality Award (nation's
    highest presidential honor for quality and organizational performance excellence) application for
    Sharp HealthCare (2007 national winner).
  • Certified as an Examiner, Baldrige and California Awards for Performance Excellence™  
    Board, 2005 and 2006.
  • Managed application process for Magnet Recognition Program® (initial and redesignation) for
    Sharp Grossmont Hospital and Sharp Memorial Hospital, resulting in award of Magnet status for
    both facilities.
  • Edited application for Accountable Care Organization for Sharp HealthCare resulting in
    selection to participate in the Pioneer Accountable Care Organization (ACO) Model, a new
    initiative sponsored by the Centers for Medicare & Medicaid Services (CMS) Innovation Center.
  • Produced patient safety  tool kits containing best practices, literature review findings, and expert
    recommendations from area hospital council members (physicians, pharmacists, nurses) on
    patient safety issues (safe administration of high-risk IV medications, ICU sedation guidelines,
    and PCA guidelines) (see San Diego Patient Safety Council)