User Experience Analysis and Documentation

At K. Friedrichs Consulting, we focus on the role of the user and their workplace experience to best
improve productivity and satisfaction. Whether it is an enterprise-wide software implementation or
new/updated process roll-out, we help organizations better identify, analyze, target, and document the
user experience.

If the quality of your users' experience is a priority, please consider using our services to help you
achieve user-focused excellence.

Usability
Audience Analysis
Task Analysis
Concept Models, Wireframes, UI/Navigation Flows
Usability Testing and Reporting
Solution Requirements Gathering
Business and Functional Requirements Development and Documentation
Specifications Documentation
Information Design
Technical & Software Documentation
End User Documentation
Consumer Product Documentation
Software Documentation
Hardware Documentation
Online Help
Project Management Documentation
Training
Training Needs Assessments
Training Program Design
Training Materials and Instructional Resources
Formal and Information Training Curriculum